Privacy Policy
Last updated: December 30, 2025
1. Introduction
Vex Collective Trading AS Evie ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services (collectively, "the Service").
By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
We collect information that you provide directly to us:
- Account Information: Phone number (for authentication), username, email address
- Profile Information: Full name, city, age range, role (Promoter/Host/DJ), genres, interests, social media handles (Instagram, TikTok)
- Event Data: Guest list entries, notes, discount codes, campaign participation
- Communication: Messages, notifications preferences, support requests
2.2 Automatically Collected Information
We automatically collect certain information when you use the Service:
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Features accessed, time spent, interactions with the Service
- Push Notification Tokens: Expo push tokens for delivering notifications
- Log Data: IP address, browser type, access times, pages viewed
2.3 Third-Party Services
We use third-party services that may collect information:
- Firebase: Authentication, analytics, and cloud services
- Stripe: Payment processing (we do not store full payment card details)
- Expo: Push notification delivery and app analytics
- Vercel Analytics: Website usage analytics
3. How We Use Your Information
We use the collected information for:
- Providing, maintaining, and improving the Service
- Processing your registration and managing your account
- Sending you notifications about events, campaigns, and team updates
- Managing guest lists, allocations, and event-related data
- Processing payments and subscriptions
- Communicating with you about the Service
- Detecting, preventing, and addressing technical issues
- Complying with legal obligations
- Analyzing usage patterns to improve user experience
4. How We Share Your Information
We may share your information in the following circumstances:
4.1 With Brand Owners and Team Members
When you join a brand or event team, your profile information, guest list entries, and campaign participation may be visible to brand owners and other team members within that brand.
4.2 Service Providers
We share information with third-party service providers who perform services on our behalf, such as:
- Cloud hosting and infrastructure (Firebase, Vercel)
- Payment processing (Stripe)
- Push notification delivery (Expo)
- Analytics and monitoring services
4.3 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit (HTTPS/TLS)
- Secure authentication using Firebase Auth
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure storage of sensitive information
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. We will delete or anonymize your information upon request, subject to legal obligations to retain certain data.
Account data is retained while your account is active. You may request deletion of your account at any time.
7. Your Rights and Choices
You have the following rights regarding your information:
- Access: Request access to your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Opt-Out: Disable push notifications in your device or app settings
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us using the information provided in the Contact section below.
8. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us and we will delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries.
10. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information held by businesses
- Right to opt-out of the sale of personal information (we do not sell your information)
- Right to non-discrimination for exercising privacy rights
11. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
12. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending notification via email or in-app notification for material changes
You are advised to review this Privacy Policy periodically for any changes.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Vex Collective Trading AS Evie
Email: legal@vex.net.au